This is an episode of the Retail Initiative Podcast – listen and subscribe to it here.
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For free resources and our top episodes, go to madebycapital.com/podcast.
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In This Episode
- Sara Burks / Director of Education and Partnerships of The Boutique Hub: FOLLOW ON INSTAGRAM
- Josh Orr / Capital Commerce CEO: FOLLOW ON INSTAGRAM
Let’s Connect
- Has the Retail Initiative Podcast been valuable for you? Subscribe and leave us a review on your preferred platform: SPOTIFY | APPLE PODCASTS
- Want free resources that help brick & mortar retailers grow online? CLICK HERE
Must Have Resources
- Bottling the In-Store Experience: Recording of our top masterclass on gaining traction online
- The eCom Accelerator ToolKit: Professional Canva templates, email automation templates, and more
- Top 5 eCom Mistakes From Brick and Mortar Retailers: A free download that covers the top 5 pitfalls that prevent online growth.
Episode Summary
In this insightful episode of the Retail Initiative Podcast, Josh Orr sits down with Sara Burks from The Boutique Hub to discuss the ever-changing retail landscape and how independent retailers can thrive amidst challenges. With decades of experience and a passion for empowering small business owners, Sara shares actionable strategies and hard-earned wisdom to help retailers stand out and succeed.
Josh and Sara dive into:
- The importance of customer service as a non-negotiable foundation.
- How to define and connect with your perfect customer for sustainable growth.
- The power of narrowing your focus and cutting out what doesn’t work.
- Why community and collaboration are essential for independent retailers.
- The value of investing in education and mentorship to take your business to the next level.
Whether you’re a seasoned retailer or just starting, this episode is packed with practical advice and encouragement to help you adapt and grow in today’s dynamic retail world.mers.
