Your store already works. Let’s figure out why your website doesn’t.

A 40-minute strategy session with Josh, built specifically for brick-and-mortar retailers whose online channel isn’t pulling its weight.

Josh Orr

Spots are limited each month. If you don’t see a time that works, check back in a few days or email josh@madebycapital.com directly.

This isn’t a pitch. It’s a diagnostic.

Most “free strategy sessions” are thinly veiled sales calls. Someone reads from a script, asks you leading questions, and tries to close you on something before you’ve even figured out if they understand your business.

This call is different. Josh runs every strategy session personally. He’ll pull up your website, your Shopify data, your email setup, and your traffic sources, looking at how the pieces connect (or don’t). He’ll tell you exactly what he sees: what’s working, what’s broken, and what’s costing you revenue right now.

You’ll walk away with:

A clear picture of why your online sales don’t match your store
The specific gaps in your site, email, and traffic that are holding you back
A prioritized list of what to fix first (and what to stop wasting time on)
Honest feedback on whether we can help, or whether your next move is something you can handle on your own

That last part matters. If your business isn’t the right fit for how we work, Josh will tell you. You’ll still leave with more clarity about your online channel than most retailers get from a $5,000 agency engagement.

Two locations in North Dakota. After working with Capital Commerce, her online channel now outperforms her best physical location. Seven figures a year online.

“My online channel now outperforms my best location.”

— Brooke, Out of Town Clothing

19 years in business. Total sales up 35%, online up 53%. Paid off a $40K investment in under six months.

“Sometimes the wrong time turns out to be exactly the right time.”

— Julie, Patched Works

Is this the right call for you?

You own a brick-and-mortar retail store doing $300K or more annually
Your store has loyal customers and a product people love
Your website, email, and online sales don’t reflect what you’ve built in person
You’re ready for an honest conversation about what’s actually going on

If that’s you, this is the call to book.

Book Your Strategy Session

You’ve probably done a “free strategy call” before.

Someone scheduled 30 minutes, spent the first 20 asking questions they should’ve already known, and spent the last 10 pitching a package. You left with nothing useful. Here’s what makes this different:

Josh runs the call, not a junior rep.

You’re talking to the person who built the system, who has worked with hundreds of retailers, and who will be looking at your specific business in real time. Not a salesperson reading from a deck.

The call is diagnostic, not scripted.

Josh looks at your actual data and tells you what he sees. Sometimes that means pointing out a problem you didn’t know you had. Sometimes it means telling you the thing you’ve been worried about isn’t actually the issue.

You’ll hear things nobody else has told you.

Most agencies weren’t built for retail. They applied DTC playbooks to your business and wondered why it didn’t work. Josh will show you exactly where that mismatch is costing you.

You get value whether or not we work together.

Some retailers leave with a plan they execute on their own. Some realize they want strategic support. Either way, the 40 minutes produce something real.

Who you’ll be talking to

Who you’ll be talking to.

Josh Orr is the founder of Capital Commerce. He’s spent years working exclusively with brick-and-mortar retailers, building the systems that turn underperforming online channels into real revenue drivers.

He’s the person on the VSL you just watched, and the person who will be on your call. Not a team member. Josh.

He runs these calls because the first conversation matters. The patterns he spots in the first 15 minutes are usually the ones that unlock everything else.

Josh Orr, Capital Commerce

Let’s look at what’s actually happening in your business.

40 minutes. Your actual data. A real plan. Book your strategy session with Josh.

Book Your Strategy Session

For established retailers doing $300K+ in-store. Limited spots each month.